Terms applying to anyone using ServiceSalute — giving recognition, receiving it, or verifying it. The Spanish version governs.
These terms apply to everyone who uses the ServiceSalute website: those who give recognition, those who receive it, and anyone verifying whether a credential is genuine.
A health institution subscribed to ServiceSalute is additionally bound by the Client Agreement, which governs the commercial relationship. Where the two conflict in respect of a subscribed institution, the Client Agreement prevails.
A recognition issued through ServiceSalute is a ceremonial act of thanks. It cannot be redeemed, exchanged, sold, transferred, or converted into money or anything else of value, and it confers ownership of nothing.
Although recognitions are recorded publicly in order to prove they are genuine, they are not investments, not securities, and not tradable assets. They are deliberately built so they cannot be transferred: a recognition belongs to the person who earned it and to no one else.
ServiceSalute attests to one thing: that a recorded recognition is authentic and has not been altered since issuance. That is what our verification page checks and all it claims.
The issuing institution is responsible for the substance — whether the person deserved it, whether the underlying facts are right, and whether it should have been issued. Recognition is issued by the institution and independently verified by ServiceSalute. These are different roles and we do not blur them.
Verification is not certification. Nothing issued through this service is a professional credential, a licence, a specialty certification, or an endorsement of anyone’s clinical competence, and it must not be presented as one.
When you give recognition, you confirm that you are describing your own genuine experience of the person you are thanking.
You may not give recognition on behalf of someone who did not ask you to, submit repeatedly to inflate a caregiver’s count, use automated means, or attempt to interfere with the service or access records that are not yours. We rate-limit submissions and may block access where we detect abuse.
Because the form accepts only prepared choices, there is no way to submit offensive or harmful text. There is also no way to submit information about your medical care, and you should not attempt to convey it by other means.
The issuing institution may revoke a recognition issued in error or obtained improperly. A revoked recognition is marked as revoked on its verification page and is no longer valid.
A recognition may also be reissued to correct an error in its details. The corrected recognition becomes the valid one and the superseded record is retired.
The public record anchoring a recognition is permanent and cannot be deleted by us, by the issuing institution, or by anyone else. Before giving or accepting a recognition, understand that this element is not reversible.
That record contains no personal data. If you ask us to delete the private details, we will, and the remaining public record will show that details have been withheld. See the Privacy Policy.
We aim to keep the service continuously available but do not guarantee uninterrupted access. We may suspend it for maintenance and may change or discontinue features.
One commitment survives any interruption and any change: credentials already issued remain verifiable. That is the purpose of anchoring them publicly rather than only in our database.
The ServiceSalute name, logo, badge artwork, and the design of this site belong to us. Recognition artwork may not be reproduced to suggest a recognition was issued when it was not.
A person who has received a recognition may display, share, and link to it freely. That is what it is for.
The service is provided “as is.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the public record will remain available, or that any third-party network or provider will continue operating. We have designed the system so a credential can be checked against a public record rather than only against us, which reduces this dependency without eliminating it.
To the fullest extent permitted by law, ServiceSalute will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, arising from use of the service.
For an individual user, our total liability arising out of or relating to the service will not exceed one hundred United States dollars (US$100.00) or its equivalent in Dominican pesos. For a subscribed institution, the cap in the Client Agreement applies instead.
Nothing here limits liability that cannot be limited under applicable law, including the non-waivable consumer rights granted by Ley 358-05.
We may update these terms. The version identifier and date at the top of this page always reflect the current version. Continuing to use the service after a change means accepting the updated terms.
This service is operated by Popup Investments E.I.R.L. (RNC 1-32-80092-3), trading as ServiceSalute. The company is the Responsable (data controller) under Ley 172-13.
Registered address: Avenida General Gregorio Luperón #9, Local T-13, Ensanche Luperón, Puerto Plata, República Dominicana.
ARCO requests (Access, Rectification, Cancellation and Opposition): privacidad@servicesalute.com. This inbox is monitored and is the correct route for any request.
Legal notices and general enquiries: soporte@servicesalute.com. Telephone: +1 829-341-7336.
Data Protection Officer: Evelyn Lozada, Oficial de Protección de Datos.
These terms are governed by the laws of the Dominican Republic. Any dispute arising from these terms or the service will be submitted exclusively to los Tribunales Ordinarios del Distrito Judicial de Puerto Plata, República Dominicana.
Under Ley 358-05, the Spanish version of this document is the only authentic one and prevails over any translation, including this one.